Clarify E-governance. Explain the features and advantages of E-governance. What are the main challenges before it? (Answer in 200 words)

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Points to Remember: E-governance definition, features, advantages, and challenges.

Introduction: E-governance, or electronic governance, utilizes Information and Communication Technologies (ICTs) to improve government operations and citizen services. It aims to enhance transparency, efficiency, and accountability. The UN e-Government Survey consistently tracks global progress in this area, highlighting both successes and persistent hurdles.

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Features of E-governance: Key features include online service delivery (e.g., tax filing, license applications), digital information dissemination, online citizen participation (e.g., e-petitions), and internal government process automation.

Advantages of E-governance: Increased transparency and accountability through accessible information; improved efficiency and reduced costs; enhanced citizen participation and convenience; wider reach, especially in remote areas; and better data management for informed policymaking.

Challenges of E-governance: Digital divide (unequal access to technology), cybersecurity threats, lack of digital literacy among citizens and government officials, high initial investment costs, and the need for robust legal and regulatory frameworks to ensure data privacy and security. Maintaining data integrity and preventing corruption within the e-governance systems also poses a significant challenge.

Conclusion: E-governance offers immense potential for improving governance and citizen services. Overcoming challenges requires bridging the digital divide through targeted digital literacy programs, investing in robust cybersecurity infrastructure, and establishing clear legal frameworks. A holistic approach focusing on citizen empowerment and sustainable technological development is crucial for realizing the full benefits of e-governance, promoting good governance, and upholding constitutional values of transparency and accountability.

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